Privacy Policy

     

    This Privacy Statement explains how Rinkuretros collects, uses, and discloses your personal information in connection with the operation of the Rinkuretros platform.

    What Information Do We Collect?

    Personal information is information that can be used to directly or indirectly identify you. It also includes anonymous information that is linked to information that can be used to directly or indirectly identify you. Personal information does not include information that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

    We only collect and use personal information that is necessary to comply with our legal obligations, to administer our business, and to provide you with the services you request. We collect information from you when you register on our site, place an order, subscribe to our newsletter, or respond to a survey.

    When ordering or registering on our site, you may be asked to enter the following information: your name, email address, mailing address, and phone number. You may also visit our site anonymously.

    What Do We Use Your Information For?

    We use the information you provide for the specific purposes for which you provide it, as stated at the time of collection and as otherwise permitted by law. The information we collect may be used in the following ways:

    • To personalize your experience and better respond to your individual needs.
    • To improve our website and your shopping experience based on the feedback and information we receive from you.
    • To improve customer service and respond more effectively to your support requests.
    • To process transactions, including handling your payments and delivering the products or services you request, and to administer a contest, promotion, survey, or other site feature.
    • To send periodic emails. The email address you provide for order processing may be used to send you important information and updates about your order, as well as occasional company news and related product or service information.

    Legal Basis for Processing Personal Information

    If you are located in the European Economic Area (EEA), our processing of your personal information is based on the following. Where we obtain your consent for processing, such processing is justified under Article 6(1)(a) of the General Data Protection Regulation (EU) 2016/679 (GDPR). Where processing is necessary for the performance of a contract between you and us, or for taking pre-contractual steps at your request, it is based on GDPR Article 6(1)(b). Where processing is necessary to comply with a legal obligation, we rely on GDPR Article 6(1)(c). Where processing is necessary for the purposes of our legitimate interests, it is carried out in accordance with GDPR Article 6(1)(f).

    Where you have given consent to the processing of your personal information, you may withdraw that consent at any time, for example by sending an email to info@rinkuretros.nl. Withdrawal will not affect the lawfulness of any processing carried out before your consent was withdrawn.

    Your Rights

    We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. You have the right to access, correct, or delete the personal information that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal information. You have the right to receive your personal information in a structured, standard format and, where technically feasible, to have it transmitted directly to a third party. You may also lodge a complaint with the competent data protection authority regarding the processing of your personal information.

    To protect the privacy and security of your personal information, we may request information from you to confirm your identity and your right to access such information, as well as to locate and provide the personal information we maintain. In some cases, applicable laws or regulatory requirements may allow or require us to refuse to provide or delete some or all of the personal information that we maintain.

    You may email us at info@rinkuretros.nl to exercise your rights. We will respond to your request within a reasonable timeframe.

    How Do We Protect Your Information?

    You are responsible for the safety and security of your own username and password. We recommend choosing a strong password, changing it regularly, and not reusing the same login details across multiple websites.

    We also implement a range of security measures, including the use of a secure server. Sensitive information you supply is transmitted using Secure Sockets Layer (SSL) technology and is handled by our payment gateway providers, who restrict access to authorized personnel only and are required to keep the information confidential. After a transaction, your private payment information is not stored on our servers.

    Our website is regularly monitored and scanned for security vulnerabilities to help keep your information safe.

    Do We Use Cookies?

    Yes. Cookies are small files that a site or its service provider transfers to your device through your web browser (if your settings allow it). They enable the site to recognize your browser and to capture and remember certain information.

    We use cookies to help us remember and process the items in your shopping cart, save your preferences for future visits, and compile aggregate data about site traffic and interaction so that we can offer better experiences and tools in the future.

    We may work with third-party service providers to help us better understand our site visitors. These providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. For example, we use Google Analytics, a web analytics service provided by Google, Inc. (Google), to better understand how visitors engage with our website. Google Analytics uses cookies to collect information about website usage, which is used to compile reports and improve our services. These reports describe website trends without identifying individual visitors. The information generated about your use of our website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required by law, or where those third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

    On some pages, third parties that provide applications through our website may set their own cookies to provide services, measure the success of their applications, or customize them for you. For example, when you share content using a social media button such as Facebook or X, the social network that created the button may record that you have done so. Because of how cookies work, we cannot access these cookies, nor can those third parties access the cookies used by us.

    If you prefer, you can set your browser to warn you each time a cookie is sent, or to turn off all cookies. As with most websites, if you turn cookies off, some of our services may not function properly. You can still place orders by contacting customer service at info@rinkuretros.nl.

    Do We Disclose Any Information to Outside Parties?

    We do not sell or trade your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, processing payments, delivering products or services, or otherwise servicing you, provided that those parties agree to keep this information confidential. We may also release your information when we believe doing so is appropriate to comply with the law, enforce our site policies, or protect the rights, property, or safety of ourselves or others. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    How Long Do We Retain Your Information?

    We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by tax, accounting, or other applicable laws.

    Third-Party Links

    Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

    Terms and Conditions
    Please also review our Terms and Conditions section, which sets out the terms, disclaimers, and limitations of liability governing the use of our website.

    Changes to Our Privacy Policy
    If we decide to change our Privacy Policy, we will post those changes on this page and update the modification date below.

    Contact Us
    If you would like to exercise one of the rights set out above, or if you have a question or complaint about this policy or the way your personal information is processed, please contact us by email at info@rinkuretros.nl.